Voyager

These Terms & Conditions apply to all Brandland packages and services provided by Alphax Group Ltd trading as Voyager Studio ("Voyager", "we", "us") to you ("Client", "you").

By purchasing, subscribing to, or using a Brandland, you agree to these Terms.

1. What We Provide

Voyager creates and hosts Brandlands - immersive, interactive digital experiences designed to engage audiences and collect meaningful data.

Depending on your package, this may include:

Interactive digital environments
Campaign-based content and CTAs
QR / NFC integrations
Analytics and reporting
Ongoing hosting and technical support

Your exact package inclusions are defined in your proposal or subscription confirmation. Anything not listed is out of scope and may be quoted separately.

2. Subscription & Fees

Brandlands are provided on a subscription basis:

An initial setup fee may apply
Monthly fees are billed in advance
All prices exclude VAT unless stated otherwise

Minimum terms may apply depending on your package and will be confirmed before onboarding.

3. Payments & Access

Payments must be made in line with invoice terms. Late payments may result in:

Temporary suspension of your Brandland
Pausing of campaigns or analytics

Access will be restored once payment is received.

4. Your Responsibilities

You agree to:

Provide assets, content, and approvals promptly
Ensure you own or have permission to use all supplied content
Not upload unlawful, misleading, or infringing material

Delays in feedback or assets may affect delivery timelines.

5. Intellectual Property (Important)

Your Content

You own all content you provide (text, images, videos, logos, branding).

Our Technology

Voyager retains full ownership of all underlying technology, including:

Brandland architecture
Interaction logic and templates
Analytics systems
NFC / QR infrastructure
Code, dashboards, and platform tools

You are granted a licence to use the Brandland while your subscription is active. Ownership of Voyager technology is never transferred.

6. Data & Analytics

Brandlands include engagement and performance analytics:

You may use your data for internal reporting and marketing

Voyager retains ownership of:

Platform-level insights
Aggregated and anonymised analytics
System improvements derived from usage

Analytics are provided on a best-effort basis and may vary due to user behaviour, devices, or third-party platforms.

7. Content Updates & Campaigns

Your package may include a defined number of:

Live campaigns
Content updates
CTA changes

Additional updates, campaigns, or major changes outside your plan may incur extra fees.

8. Third-Party Services

Some Brandlands involve third-party services (e.g. NFC manufacturing, hosting providers, video production).

Where applicable:

These costs are quoted separately
Voyager is not responsible for third-party delays or failures

9. Reselling & White-Label

Brandlands may not be resold, duplicated, or white-labelled without written permission. White-label and partner arrangements are covered under separate agreements.

10. Limitation of Liability

Voyager is not liable for:

Loss of profits or revenue
Indirect or consequential losses

Our total liability is limited to the fees paid in the previous 3 months. Nothing limits liability for fraud, death, or personal injury.

11. Termination

Either party may cancel in line with the agreed notice period. Upon termination:

Access to the Brandland ends
Campaigns and analytics are deactivated
No refunds are issued for unused time

Voyager may terminate immediately for non-payment or serious breach.

12. Confidentiality

Both parties agree to keep confidential any commercially sensitive or proprietary information shared during the engagement.

13. GDPR & Data Protection

Both parties agree to comply with UK GDPR. Unless otherwise agreed:

You are the Data Controller
Voyager acts as a Data Processor

14. Governing Law

These Terms are governed by the laws of England and Wales.

If you have any questions about these Terms & Conditions, please contact us.

Terms & Conditions